General
You confirm that you are of legal age to enter these Terms of Use and Conditions, or, if you are not, that you have obtained consent, or is being accompanied by parental or guardian to enter these Terms of Use.
If you violate or do not agree to these Terms of Use and Conditions, then your access to and use of the Mo Charge website is unauthorized.
Mo Charge Inc Terms of Use & Conditions governs all Mo Charge original branded products purchased from the Mo Charge website. The Mo Charge website contains other products and accessories that are for sale, however Mo Charge Inc is not responsible for the durability, functionality and cannot guarantee the performance of these products.
There are no authorized sellers of Mo Charge products, other than the Mo Charge company, from the Mo Charge website. Mo Charge Inc will not be responsible for any replica products sold as if it’s a ‘Mo Charge made product’.
Mo Charge Inc is not responsible for any Mo Charge products co-branded by other companies.
Mo Charge Inc is not responsible for any Mo Charge products licensed by other companies.
Mo Charge Inc products are not to be used outside of its boundaries. There are no exceptions. After investigation, if it is determined that product was used outside its boundaries, all refund options are immediately voided.
Do not open any Mo Charge product. Opening the product voids all customer return rights.
Do not clean Mo Charge products with any liquid solutions.
Do not carry Mo Charge products in water, shower, bathtub, pool, beach etc.
Do not expose Mo Charge products to fire.
If broken, please discard Mo Charge products properly. Please follow the laws of the land in regards to discarding items.
When using the Mo Charge website;
You will not make any virus, spyware, or other computer code(s), programs or files available through or in connection in anyway with the Mo Charge website that has potential to be harmful, with invasive properties or has intentions to negatively impact or unlawfully seize the operations of the Mo Charge website.
You will not monitor the use of, any hardware, software, or equipment connected with the Mo Charge website.
You will not unlawfully interfere or disrupt the operations of the Mo Charge website or the systems, servers, or networks that make the Mo Charge site available.
You will not hack or try to hack or deface any part of the Mo Charge website.
You will not violate any of our requirements, procedures or policies of those servers or networks.
You will not restrict or stop any other person from using the Mo Charge website.
You shall not make replica of any part of the Mo Charge website.
You shall not make any replica of Mo Charge products. You shall not purchase to sell, or for personal use, any replica of the Mo Charge products. This is a violation of the Law, and patent protection rights. If discovered, you will be pursued and dealt with accordingly.
You shall not incorporate any part of the Mo Charge website into anything not affiliated with the Mo Charge website.
You shall not violate any laws, rules, or regulations in connection with the Mo Charge website, or these Terms of Use & Conditions.
You shall not use the Mo Charge website, name, logo, or brand to transmit any unsolicited or unauthorized information, including but not limited to, advertising, promotions, emails, spam, or any other form of solicitation.
Mo Charge Inc has no liability to you for content found on the Mo Charge website that you may find to be offensive, indecent, or not acceptable.
If discovered violating any of the Mo Charge Terms of Use & Conditions, you will be pursued and dealt with accordingly.
Placing an Order
You represent and warrant that you have the rights to use any credit card or other means of payment that you provide to the Mo Charge website. By providing payment card information to us, you authorize us to store and use the card as a payment method for your purchase made through the Mo Charge website.
All billing information provided to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms of Use and Conditions and may result in cancellation of your order and consequences given by the court system.
Before accepting an order, we may also request additional information for verification. Verification of information may be required from you prior to the completion of your purchase order. Mo Charge Inc reserve all rights to refuse or cancel an order for any reason including limitations of products available for purchase, malfunctions in products or pricing information, or problems identified by our credit and fraud avoidance system.
Please be advised that the actual colors you see is heavily influenced by your personal electronic device and its settings. Mo Charge Inc cannot guarantee that your monitor’s display of any color will accurately reflect actual product color or finished design. Also, please be advised that some of the listed weights, measurements, and descriptions are only approximations and are for convenience only.
Turnaround
All orders are processed in 3 working days (Monday – Friday 8am – 5pm.) then Shipped thereafter.
Pre-orders of any Mo Charge product will ship at a future date. An estimated date will be provided to give customer an appreciation of when to expect delivery.
All delivery dates provided are only estimates. Orders may be delayed for various reasons out of Mo Charge control. Mo Charge Inc will not be responsible for any of the following. All deliveries are subject to changes due to circumstance beyond Mo Charge control, including without limitation acts of God, concession with the laws, rules or regulations of the Government or the appropriate authority, delay in shipping, labor disputes, strikes, failure of equipment or systems, unexpected high demands. Orders may be delivered in separate shipments. Each separate packaging will be assigned a tracking number.
Warranty
There are no authorized sellers of Mo Charge products, other than the Mo Charge company, from the Mo Charge website. Warranties are not given to products co-branded or licensed by other companies.
When purchasing online from other vendors, it is important to read terms and conditions to know your buyer rights. Mo Charge products purchased from other vendors are not covered by any Mo Charge warranty policies.
There is a thirty (30) day warranty provided to Mo Charge products, purchased from the Mo Charge Website. This thirty (30) day warranty starts from the date of purchase. If shipping date is longer than one (1) week, the warranty will start on the day of the shipment.
Warranties are only available to the original purchaser of the product.
Warranties are only available for Mo Charge original branded products. There is no warranty for other products or accessories sold on Mo charge website, that are not originally a Mo Charge branded product.
Warranties will not be valid for Mo Charge products purchased elsewhere, other than the Mo Charge website.
There is no warranty for Mo Charge products purchased on sale.
If any Mo Charge product is malfunctioning in any way, please contact our Customer Support department. This department will require you to mention the problems you may be facing with the product.
All Mo Charge branded products must be returned in its original packaging and in saleable condition. When returning a Mo Charge branded product purchased from the Mo Charge Website, you are required to complete the form provided. A representative will review your claim and then contact you as soon as able.
We highly suggest that when returning a Mo Charge branded product, that you use an insured and prepaid method for your returns. Please do ‘due diligence’ when choosing a shipping company of your choice. Mo Charge Inc will not be responsible for any lost returns.
Please be aware that the processing time for returns and exchanges may take a while due to certain circumstances that may be out of our control.
Refunds & Returns
ALL Sales via our website are considered FINAL and there are no Cash refunds (Store Credit Only) or Returns allowed . However, if we are unable to fulfill your order for any reason, we will issue a refund.
Shipping
During this time, the World is facing a global pandemic. Because of this pandemic, shipping duration is much longer due to various reasons. After purchase, we will provide you with tracking numbers and updates when necessary to provide information in reference to your order.
Orders will ship within 3 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through Mocharge.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.